Alfred Winston's Article in Arts and Entertainment
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Conflict Management: How to Manage Conflict in the Workplace
Organizations have many employees, each one a distinct individual with likes, dislikes, a particular attitude and a personality. In this kind of a scenario, it is natural that there will be friction, personality clashes, enmity, petty discord and disagreement. If these progress enough to become serious conflicts, work is affected and the overall operational efficiency suffers as a result.
Posted on Oct-07-2011
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490
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http://www.articleseen.com
Positive emotions can emerge through mediation and conflict resolution. The process of mediation and the various steps in conflict resolution focus on the problems but positive and motivating emotions can result. There is no doubt about the crucial role of positive feelings and emotions in the workplace and fostering such a mental state should be one of the aims of mediation.
Posted on Oct-04-2011
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