Rakesh Kumar's Article in Software

389 Why do you need Customer Service Software?
Customer Service software is a popular and an extensive term among various customer service providers. But how many of us understand the importance of customer service software and why it is needed by organizations. Let this article be a quick guide to all your queries.
Posted on Jan-23-2012

275 All Customers Really Want is a Simple and Quick Solution to Their Problem
There is a popular sales and marketing saying that people don't buy goods, services, products or expertise. People want is a simple and quick solution to their problem. This article gives most important points to be kept in mind while aiming to enhance customer service experience.
Posted on Nov-14-2011

603 Are the Dealers & Distributors Stocking Out of Your Products Very Often
Product stockout, also known as out-of-stock, it is one of the most important terms in the Wholesale Industry, especially in Wholesale Distribution. It means that you distribute to retail stores one by one. Temporary product stockout gives them a hit on their sales.
Posted on Nov-01-2011

288 Why Your Health & Fitness Equipments Require Service & Maintenance?
Health & Fitness Equipments are the biggest advantage if you have a health or fitness regime, they involve safety issues, and your customers increase on the basis of your smooth equipment functioning. This present article gives some important info about how could you repair or service your Fitness Equipments.
Posted on Oct-15-2011

534 Today Competition Focus is not on Product Price and Features but More on After-Sales Services
This Present article talks about “today competition focus is not on product price and features but more on after-sales services”. We have now stepped ahead from what was once a ‘perfect competition’ to the times of cut-throat competition. So far, manufacturers have tasted success with focus on two prime factors - Product Quality and Product Price.
Posted on Sep-30-2011

293 How Well Are You Leveraging Technology for Collaborating with Your Distribution Partners
Large enterprises are gaining real competitive advantage by leveraging technology to collaborate with their different business units. With the pervasive advent of ERPs and software applications, things seem to change for the better. ERPs help companies to share information in a way that they replenish the experience of face-to-face meetings.
Posted on Sep-28-2011

284 Service Lifecycle Resource Planning: Integral to Effective Service Management Operations
The ability to efficiently manage service lifecycle is imperative for the success of service businesses. And an effective Service Lifecycle Resource Planning helps define this success roadmap for service organizations.
Posted on Sep-23-2011

283 If Your Customer Service Operations Are Just OK, You Are Already on the Verge of Getting Out From the Market
In this given article, we tried our best to give you the tips to make your customer feel good. Everybody wants the worth of their money. Customer service can help you outshine your competitor and also allow you to maintain the cost standards. So, in this context it is our necessity to provide a feel good factor to our customers.
Posted on Aug-29-2011

782 5 Effective Ways of Minimizing Inventory Holding Time
In this given article we are trying to make you familiar with the ways of Minimizing Inventory Holding Time. By following these steps you will succeed for sure in the process of Minimizing Inventory Holding Time.
Posted on Aug-20-2011

379 Manifold Benefits of Improving the Quality of Customer Experience
Finding new customers is an exclusive business which is pays to invest in hanging onto your existing clients. Good service can also give small companies a lead over their bigger rivals. And good customer service is the procedure of satisfactorily resolving customer complaints about the products and services.
Posted on Jul-21-2011

521 Gain a Winning Advantage by Creating a Strong and Integrated Sales Distribution Network
All of these types of third party distribution channels are directly available to many companies and can be deployed for a division of the cost of a direct sales force. In addition to that, the cost can be very variable and can be absorbed by the actual sales revenue as it's produced, as opposed to being up front, fixed and unavoidable when you organize a direct field sales team or inside sales team.
Posted on May-16-2011

456 Increasing Market competitiveness by Streamlining Warranty Chain Processes
Warranty management software plays a great role to increase market value in the entire warranty chain process. In fact, today it is the most important thing that needs to be looked into as it is still an unorganized sector.
Posted on May-06-2011

460 What Does Extraordinary After-Sales Service Mean for Your Business?
Extraordinary After-Sales Service, become the rule of business. Extraordinary Service mean following a set of practices followed by companies that distinguishes them as ace when compared to their competition. Let’s find out what extraordinary service may mean to most of us.
Posted on Apr-21-2011

727 Sales Sells the First One, Service Sells the Rest
Globalization and liberalization has raised the competition in the market. Every business now becomes more customers oriented. So to increase sales customer satisfaction is now become utmost important.
Posted on Feb-27-2011

424 Secondary And Tertiary Sales Data Are Goldmines For Manufacturers
For any business, the key to success is accurate sales data at all distribution levels including Primary, Secondary and Tertiary. This article describes the Importance of Secondary and Tertiary Sales Data.
Posted on Feb-02-2011

387 7 Strategic Things to Consider Before you Choose After-Sales Service Management CRM Solution
Here are 7 key strategies that are very much important to keep consider before choosing a service management solution for your business. After-Sales Service Management CRM Solution will help you to manage your after-sales business processes effectively.
Posted on Jan-13-2011

401 How to Run Effective Festive Season Schemes
Festive Seasons brings one very attractive factor- huge discounts, attractive schemes and offers. Schemes are equally beneficial for the companies, just as they are for the customers.
Posted on Nov-25-2010

472 Is Optimizing Inventory a Big Challenge for Manufacturers and Service Managers
Inventory Control & Management helps you improve delivery performance, reduce inventory costs, decrease TAT and measure performance against objectives. But the question about Inventory Management is remains same: Is optimizing inventory a big challenge for manufacturers and Service Managers? The answer that we receive is “Yes”.
Posted on Nov-17-2010

752 Important Things to Consider for Warehouse Managers
Warehouse Management is a wide and expansive process, and the most important step in the product supply chain process. Managing inventory in a supply product chain process can be a headache since inventory sitting can cost their business dearly in terms of cash flow.
Posted on Nov-15-2010

492 What is it About After Sales Service That Bothers Most?
Anyone involved in sales function knows that there are harder things than just selling a product. Delays in Service are unacceptable by most of the customers. So delivering effective after-sales is very important.
Posted on Oct-27-2010