Ham Green's Article in Customer Service

317 Get expert advice from customer service consultancy
In this challenging business environment, choosing an expert to do the job ensures you have the edge needed to sustain your business. This holds good especially in the field of customer service, as nothing is more important to any business, than the customer itself.
Posted on Jul-14-2011

270 Increase customer service skills through training
It is imperative that the businesss endeavors to keep their staff motivated to consistently maintain high levels of customer service skills. While some are naturally gifted with the art, most require guidance and coaching to help them realize the true potential of customer service.
Posted on Jul-14-2011