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Why Your Business Needs Hosted IP PBX Solutions
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Posted On :
Jan-23-2012
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Article Word Count :
578
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Hosted IP PBX solutions offer budget-friendly communications services for corporations with limited resources. It is fast, simple to use, and remotely accessible. It is the perfect PBX solution for small but growing companies.
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Maintaining good communication lines with your clients is essential, specifically when your company begins expanding. More and more growing industries choose hosted IP PBX solutions for their communication management needs. It is far more convenient than traditional PBX units since it uses Voice over Internet Protocol (VoIP) technology to connect phones in your office.
A gateway including the Grandstream GXW4108 uses a VoIP network to create packet data, which links phones internally. It then connects your phones to external networks utilizing a dedicated trunk line. You will not have to install new units or buy bulky machines that are difficult to use. Its competitive price and user-friendly nature makes it any growing business's choice.
Understanding the Technology
Private Branch Exchange (PBX) solutions allow businesses to save money on telephone network costs by dealing with internal calls locally. You'll be able to reach other people in your office by dialing the corresponding extension line number. Your company's PBX system will seek out and connect you to that phone unit automatically. This involves specialized phone units which are compatible with your PBX.
This technology improved in the 90s when people began comprehending packet systems. PBX manufacturers developed Internet Protocol PBX (IP-PBX), which uses the internet to process all calls, whether inbound, outbound, or simply network-wide. Hosted IP PBX solutions combine IP-PBX with VoIP services to eliminate the need for specialized units. Instead, your calls will go via a session initiation protocol (SIP) trunk. The SIP will then route your calls to the right local for network-wide calls, or to a PSTN (public switched telephone network) for calls outside the network.
It's not difficult to manage your calls using this system. You'll be able to route and transfer your external and internal calls utilizing the same process. You can also access and maintain the system remotely as it uses internet networks. This will allow you to manage calls from any location and get rid of the need for an on-site team.
Features of a Hosted IP-PBX System
Hosted IP PBX solutions expand the features of traditional PBX systems. They interpret phone numbers as digital sign posts, rendering it easy to transfer calls to the right recipient. You are able to receive business calls on your personal phone by setting up your office phone to forward calls automatically. Hosted IP-PBX systems also provide voice mailboxes, which you could access on your handset or your email. You'll be able to easily get messages your callers leave if you are not able to pick up the phone.
Businesses in the customer service industry will benefit from its programming feature. You can set the system to ring phone units successively until somebody receives the call. Customer service hotlines and firms with toll free company numbers use IP-PBX systems for that purpose.
A modern IP-PBX system, including the Grandstream GXW4108, features call-waiting features, music on hold, conference calling capabilities, auto messaging and auto-attendants. It also has a video surveillance port. This lets you access your office surveillance system easily and keep an eye on activities remotely.
Modern systems are compatible with your existing phone units. This means you save money on specialized units. You also save on telephone company costs and PBX equipment considering that all these services are online. What you'll get is a complete communications solution fit for a multinational firm, all at an affordable cost.
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Article Source :
http://www.articleseen.com/Article_Why Your Business Needs Hosted IP PBX Solutions_137993.aspx
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Author Resource :
Harvey Sanchez works at a telephone company using hosted IP PBX solutions such as the Grandstream GXW4108.
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Keywords :
Grandstream GXW4108, hosted IP PBX solutions,
Category :
Communications
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Communications
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