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Why Testing User for Remote User Testing?
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Posted On :
Nov-23-2011
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Article Word Count :
552
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Usability Testing is the observation and assessment of Users as they attempt to complete real world tasks through your website or product. There are many ways to conduct the Testing including the use of surveys, video testing, eye tracking and numerous other clever technologies.
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Usability Testing is the observation and assessment of Users as they attempt to complete real world tasks through your website or product. There are many ways to conduct the Testing including the use of surveys, video testing, eye tracking and numerous other clever technologies.
User Testing can bring down the barriers between the designers and end users. It also allows you to observe real users in the real world. It can answer questions like how does your User base navigate your website? Why do users leave my website?
Past clients have had some interesting feedback from our reports and have discovered what their users expectations are.
The potential benefits to you are
1. An increase in sales and conversions
2. Improvements to customer satisfaction
3. Improved brand loyalty
Here at Testing User we have conducted Usability Testing on a wide variety of web sites from e-commerce to internal intranet systems.
So why Testing User for User Testing?
Our unique approach analysis is a very versatile 'board room' ready presentation that highlights your Usability strengths and weaknesses in a plain English package that is easy to understand and well presented.
Its recommendation driven and allows for truly measured Usability data. More often than not the changes to the interface design or the User experience are relatively easy to do. Once the changes have been made previous clients have reported;
1.Up to 55% sales increase.
2. Customer service issues eradicated in some cases. Most see a 60% reduction.
3. 72% lead generation improvement.
4. Improved brand loyalty and customer retention.
5. Noticeable annual revenue improvements.
The Testing User analysis focuses on survey technology as the best method to connect with your users. We have a dedicated panel familiar with our platform that give our moderators the website feedback, who extract and present the findings. Our moderators remain independent throughout ensuring 100% guaranteed accurate recommendations.
Here is what Testing User promises to deliver
1. Recommendations highlighted as Areas of concerns. We provide you with detailed analysis including advice.
2. A better understanding of User Testing. We present our findings to you in a clearly communicated and easy to learn way.
3. Excellent value for money. A 30-page analysis document with a 150 person Testing panel is available for as little as $100.
The process involves using a panel of 150 participants. We base the test around focused Usability metrics. This approach ensures that we ultimately address as many of your business concerns as possible.
The online survey approach itself is a very effective tool. Feedback from large groups can be gathered in a relatively short amount of time. We can them extract and present the findings to you clearly and conclusively.
The advantages of online surveys include:
1. Low set up costs.
2. Less pressure than in a controlled environment
3. They allow you to see a general overview as large testing panels are used
4. Presented with both qualitative & quantitative data.
We also offer competitors analysis's included as part of even our basic packages. This will give you a true picture of Usability strengths and weaknesses when put up against the competition. This knowledge is priceless to have when you make changes to your interface.
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Article Source :
http://www.articleseen.com/Article_Why Testing User for Remote User Testing?_108441.aspx
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Author Resource :
Frank Holland is an author for Testing User website. He has written articles on user testing and usability testing for good website design.
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Keywords :
User testing, Usability testing, Testing user, Testing users,
Category :
Internet Business
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Web Design
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