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Travel Customer Relationship Management (Travel CRM)

Posted On : Nov-30-2011 | seen (247) times | Article Word Count : 516 |

Travel Customer Relationship Management (Travel CRM)
We people travel from one place to another, during our holidays or on recreational activities. We at times contact lot of travel houses, so that our travel journey is booked nice and easily. The Travel Industry caters to tourism activities, whether for the sake of business or recreation, that we take out of our home environments to other destinations of our choice. The Travel Industry provides services that enable and enhance our travel experiences in the form of hospitality and transportation services like cars , railways, airplanes etc, facilitates on customs requirements on travel abroad and border issues, travel insurance, takes care of our health insurance, transport and organizes event for us.

The Travel Agencies help their customers to organize travels by air, rail, road, water and now, unbelievably, space. They seek activities that satisfy curiosity, culture, adventure, family bonding and boredom of their customers. These Travel Agencies organizes travel tours in many countries, states, provinces, or districts depend on tourist travel of a particular customer to feed their local economies and so the Travel Industry is a significant sector for revenue generation. These travel agencies partners with several organizations to arrange for the travel stay of the customers. These travel houses, have access to destinations and activities with acceptable infrastructures in the form of good accommodations, facilities, and transportation systems. The travel Agencies have started adopting the Travel CRM i.e Travel Customer relationship Management system which helps them to not only recording the customs enquiries, but easy facilitation and retrieval of any information about the customers and the booking of the customers. Travel CRM is being used by the travel Houses because it increases the sales and all the customers enquiries are properly followed. Salesbabu Travel CRM does easy follow-up of the customer enquiries. It facilitates easy booking where the details like the customer’s name , address, what travel he is interested in , from and to date, time, whether domestic and international travel, and Passport details , their pax details, if the Customer is travelling with relatives, etc are easily Recorded. Travel CRM does easy recording of the Enquiries, like which of the customers are interested, and helps in easy follow-up. Travel CRM ensures easy follow-up of the customers in the form of calling, reminding the customers, if their payments are pending, reminding for the payments. With Salesbabu Travel CRM, the organization increases the Bookings, since the customers are properly followed and does the Bookings easily since they are properly convinced. One of the important features that Salesbabu CRM has come up is reminding on the Birthdays and anniversary of the customers. This makes the customers happy, and so they do the Bookings since the travel Agencies reminds them of the package offers that are going on .Travel CRM is an Online CRM and it can handle multiple departments. Travel CRM has a complete admin control since the travel agents can assign the rights that can be used by the users of the travel Agencies. Thus, Salesbabu Travel CRM is recommended for all the Travel Houses because of its features and benefits.

Article Source : http://www.articleseen.com/Article_Travel Customer Relationship Management (Travel CRM)_112070.aspx

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Keywords : Travel CRM,

Category : Travel and Leisure : Travel and Leisure

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