Transitioning to ICD-10
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Posted On :
Dec-01-2011
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Article Word Count :
1610
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Given the abundance of serious issues facing
health care today, it’s understandable that many
providers may not yet view the 2013 ICD-10 coding transition
as a top priority. Yet, physician groups that fail to take advantage
of the long lead time for meeting the ICD-10 requirements could
experience serious financial and operational disruptions once the
deadline arrives.
Why is it essential for providers to begin their ICD-10 preparations
sooner rather than later? Although ICD-10 may be
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Crossing the great
divide: Transitioning
to ICD-10
By Bess Ann Bredemeyer, BNS, RN, CHC, CPC, PCS
Editor’s note: Bess Ann Bredemeyer is Director of Coding & Compliance
Consulting for McKesson Revenue Management Solutions. She is
responsible for McKesson’s national consulting services related to physician
practice coding and compliance and she serves as McKesson’s lead
consultant on ICD-10 planning, transitioning, and implementation
with expertise in ICD-9-CM/CPT®/ HCPCS coding and education, and
ICD-10-CM/PCS. Ms. Bredemeyer may be contacted by e-mail at
BessAnn.Bredemeyer@mckesson.com.
Given the abundance of serious issues facing
health care today, it’s understandable that many
providers may not yet view the 2013 ICD-10 coding transition
as a top priority. Yet, physician groups that fail to take advantage
of the long lead time for meeting the ICD-10 requirements could
experience serious financial and operational disruptions once the
deadline arrives.
Why is it essential for providers to begin their ICD-10 preparations
sooner rather than later? Although ICD-10 may be viewed primarily
a coding issue, the scope and magnitude of the transition is such
that nearly every aspect of the organization will be affected. That
means all personnel—from physicians to the front and back office
staff—will be required to modify long-standing practices and procedures
in one way or another.
To ensure that all pieces of the ICD-10 transition come together
ahead of the October 1, 2013 transition date, physician groups
should take steps now to identify how each department and team
member will be impacted. They can then map out an implementation
plan for the training and systems modifications required
to accommodate the change. Practices that begin the hard work
today of focusing on what each team member must do to accommodate
the new system stand the best chance of weathering
the transition without significant financial or operational problems.
Greater flexibility and accuracy
ICD-10 represents one of the most significant transformations
ever undertaken on the business side of the US health care system.
The new coding nomenclature will replace the 30-year-old
ICD-9 system. The number of diagnosis and procedure codes
will expand from approximately 20,000 to more than 155,000—a
nearly eight-fold increase.
The shift is designed to bring the U.S. in line with other western
nations, many of which already are using ICD-10, and to provide
greater flexibility and accuracy in the assignment of codes for
medical diagnoses and treatments. The improved specificity should
generate greater efficiency in the care documentation and claims
processes, and also allow for more precise quality reporting.
Managers leading the way
Understanding how ICD-10 will affect each department is the
key to effective planning, education, and training. Along with
assessing specific departmental needs, managers must identify
the resources and steps required to meet those needs. This will
likely include setting up training and system upgrades, developing
appropriate budgets, and establishing a viable training and
transition time line.
Another key managerial responsibility are vendor contracts and agreements.
The objective is to ensure that key partners, such as outsourced billing
companies or IT vendors, are fully prepared to accommodate the
intricacies of ICD-10 and meet the needs of the practice in the
post-transition environment.
Similarly, managers should also be in touch with payer representatives
to determine when the payer will be ready to accept ICD-10 coded
claims. They should likewise seek information about the extent to
which other payer processes will be affected by ICD-10, including
medical policies, contracts, and claims adjudication.
Because a period of transition between the two coding systems
will exist, coding and billing staff must be prepared to code in both
ICD-9 and ICD-10 for up to two years after the cut-over date. It is
therefore critical that managers confirm that their billing platforms
will be able to accommodate both coding systems simultaneously.
Documenting the details
For physicians, ICD-10-CM’s impact will depend on whether
and to what extent the physicians currently do their own coding.
Most physicians today leave coding to the office staff, but
those who still do code will need to be thoroughly trained in the
new nomenclature. The Centers for Medicare and Medicaid
Services (CMS) advises that organizations begin formal ICD-10
training six months prior to the compliance date.
Whether physicians code or not, all doctors will be required to
provide additional details in their clinical documentation. That’s
because ICD-10 demands much more anatomic and physiological
information than the current ICD-9 system.
Here are a few examples:
ICD-9-CM has nine codes to describe pressure ulcers. In
contrast, ICD-10-CM includes 125 codes that describe both the
location and stage of the ulcer. Similarly, ICD-9-CM volume 3
has a single code to describe angioplasty, but ICD-10-PCS has
854 codes that specify body part, approach, and device. Although
physicians do not use the ICD system to code procedures, they
may be impacted by hospitals’ need for documentation detail.
ICD-10’s granularity means that if physicians fail to provide a
complete picture of the diagnosis or procedure, they’ll run the risk
of not being able to collect for the services rendered.
A useful exercise that any physician office can conduct
now—assuming they have office personnel with at least one
ICD-10 book—is to take the medical notes of several common
patient encounters from the physicians and code them in both
the ICD-9 and ICD-10 formats. For coders and physicians alike,
this demonstration should illustrate the differences between the
systems and the level of specificity ICD-10 will require.
Revising the encounter form
In all physician offices, both doctors and billing staff likely
will need to re-think their use of the encounter form or super bill.
Typically one page long, the paper encounter form provides a list of
commonly used diagnoses and codes. Once the patient encounter
is complete, the physician checks off the specific diagnosis. The
form is then taken to the Billing office, usually by the patient, to
expedite coding and billing.
But, because ICD-10 will require much more information to code
an encounter, it is impractical for most practices to assume that a
single-page encounter form will be able to accommodate frequently
used diagnoses. Groups therefore will need to develop an alternative
system that can be used to convey information about the encounter
in lieu of the current checklist encounter form. One option is
to create a new paper form that essentially allows the physician to
write out the diagnoses, although this approach will be cumbersome
and likely more time-consuming for the physician and coder.
Perhaps the best, long-term solution is for physicians to utilize
their electronic medical record, practice management system, or
billing software to capture the patient encounter data electronically.
To that end, managers and/or information technology specialists
should contact the group’s IT vendors to discuss what options
may exist for replacing the paper encounter form with an electronic
version.
Assessing the needs of nurses and front-desk staff
As is the case with physicians, the extent to which nurses will be
affected by ICD-10 will depend on how much, if any, coding
they’re currently asked to do. In Emergency Departments, for
instance, nurses frequently assist with facility coding. Like physicians
who code, nurses who code will need full, formal ICD-10
training ahead of the deadline.
Scheduling and registration personnel at the front desk will
need to be appraised of the new procedures relating to the encounter
form. In addition, any policies and procedures that reference
ICD-9 should be updated to reflect the change to ICD-10.
Finally, if front desk personnel make referrals or get approvals for
surgeries, they’ll need to understand ICD-10.
Coders face steep learning curve
For coders, ICD-10 will require detailed knowledge in a broad
range of areas, including anatomy, physiology, pathophysiology,
medical terms, surgical procedures,
medical science, and pharmacology.
A comprehensive training program must therefore be developed
that can deliver the right knowledge to the right personnel
at the right time. Training of between 25 and 50 hours per
coder, depending on their level of knowledge and experience, typically
will be required to achieve proficiency with ICD-10, according
to CMS and the American Health Information Management
Association (AHIMA). Managers should begin by assessing
each coder’s strengths and weaknesses, and then develop
individualized plans that can address areas of deficiency. A
wide range of outsourced training options are available, from online
e-learning to onsite consulting and classroom sessions. Managers
should consult with trade organizations to determine the best
training fit for their organization.
Along with anatomical and clinical education, training
will include an overview of the ICD-10 coding conventions,
guidelines, and definitions. In addition to the greater level of
clinical and anatomical specificity, other key differences between
ICD-10 and ICD-9 include the use of seven-digit alphanumeric
codes, as opposed to the five-digit codes used with ICD-9; an
increased number of code combinations and more descriptive
codes; and the restructuring of conditions (for example, injuries
are grouped by anatomic site, as opposed to injury type).
In the Billing department, a key task in preparing for ICD-10
will be to ensure that the clearinghouse used by the group has
upgraded its claims software to handle the alphanumeric, sevendigit
codes required by ICD-10.
One step at a time
The ICD-10 transition represents a monumental undertaking. Virtually
every aspect of the physician office practice must be considered
and potentially modified in light of the new documentation and
coding requirements, yet the task is not insurmountable. By starting
early in the identification of specific department requirements,
developing an overall plan for training and transition, reaching
out to key vendors to ensure compatibility and compliance,
and moving ahead in small but steady steps, groups should be
well-positioned when that now distant but fast-approaching
deadline finally arrives.
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Article Source :
http://www.articleseen.com/Article_Transitioning to ICD-10_113011.aspx
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Author Resource :
Learn more about McKesson Practice Consultants
Read about Physician Consulting Services
Visit the ICD-10 Information Portal
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Keywords :
IDC-10, coding and compliance, ,
Category :
Business
:
Management
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