Top Points for Securing a Deal in Telesales

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Top Points for Securing a Deal in Telesales

Posted On : Dec-06-2011 | seen (269) times | Article Word Count : 617 |

Making it as a successful telesales worker in London is tough. These simple top helpful hints will ensure you secure a deal with your calls, making you a winner within the telesales industry.

The competition for telesales jobs in London is intense, and you will have to brush up on your expertise to be a success in the industry capital. Prior to making a call in telesales jobs in London you need to be prepared. Making ten cold calls might not be better than making one considered and well-researched call. Have your questions prepared and make sure they fit what you want the customer to do. You should also have a backup plan if your first objective isn’t successful. Choose something you want to accomplish as a minimum in every telephone call, an agreement to speak to them again in six months time for example.

The fewer completely unsuccessful calls you make, the greater your success rate, and the higher your confidence. By working in telesales jobs in London you will learn that whoever you speak to first is as important as the decision maker. Be just as polite and pleasant, you won’t get to even speak with the boss if their PA/HR/receptionist doesn’t think you offer anything of value. If you have any basic questions concerning your potential client or business don’t be afraid to ask the call screener, it’s better than wasting the busy boss’s time.

And if you are leaving a message with someone, or on voicemail, make sure you don’t hang up without giving a hint of how they could benefit from your product or service “we offer a complimentary assessment or report of how we can help”. Open the call interestingly and with a curiosity. You need to lead your prospective client to what is in it for them or they will just get rid of you. Do not start off you contact with anything which suggests that you are calling other people too, make them feel as though they are special. If you are carrying out a check-up call to an existing client this still stands.

If you work for a company with a small client base try “I saw...(an article/a business etc)... the other day and I thought of you”. Make a note of any small talk points for clients so you can throw in “how was the holiday?” or “how are you, are you feeling better now?”. This will also make the customer feel valued. When you are working in telesales jobs in London do not ask a standard list of questions which are standard for everybody. Follow responses with related questions, but always know where you are heading and where you will go with answers, regardless of the given answer. Quantify the problem when possible so you get a tidy list of facts and figures.

Do this by following up answers with related questions, ask “and how much did that cost”, “how long would that take?” “how often does that happen”. Only talk about your product or service in terms of how it will help them or meet their needs, and tailor it to their responses. A positive mental approach and self-esteem are the key factors to being good at telesales jobs in London. Think big, aim high and if you face rejection, don’t worry.

It is a natural reaction to attack in defence but you need to take a step back. Find out why they have reservations and talk around to a possible solution you might be able to offer. And if they still won’t budge then offer how your services might help in the future, suggest that they keep you in mind, and leave it. Don’t waste your time with someone who is not interested: stay upbeat, confident and move on to the next. Good luck with your search for telesales jobs in London.

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<h1>Top Points for Securing a Deal in Telesales</h1> Author: <a href='http://www.articleseen.com/profile_Jack Singh.aspx'>Jack Singh</a> The competition for telesales jobs in London is intense, and you will have to brush up on your expertise to be a success in the industry capital. Prior to making a call in telesales jobs in London you need to be prepared. Making ten cold calls might not be better than making one considered and well-researched call. Have your questions prepared and make sure they fit what you want the customer to do. You should also have a backup plan if your first objective isn’t successful. Choose something you want to accomplish as a minimum in every telephone call, an agreement to speak to them again in six months time for example.

The fewer completely unsuccessful calls you make, the greater your success rate, and the higher your confidence. By working in telesales jobs in London you will learn that whoever you speak to first is as important as the decision maker. Be just as polite and pleasant, you won’t get to even speak with the boss if their PA/HR/receptionist doesn’t think you offer anything of value. If you have any basic questions concerning your potential client or business don’t be afraid to ask the call screener, it’s better than wasting the busy boss’s time.

And if you are leaving a message with someone, or on voicemail, make sure you don’t hang up without giving a hint of how they could benefit from your product or service “we offer a complimentary assessment or report of how we can help”. Open the call interestingly and with a curiosity. You need to lead your prospective client to what is in it for them or they will just get rid of you. Do not start off you contact with anything which suggests that you are calling other people too, make them feel as though they are special. If you are carrying out a check-up call to an existing client this still stands.

If you work for a company with a small client base try “I saw...(an article/a business etc)... the other day and I thought of you”. Make a note of any small talk points for clients so you can throw in “how was the holiday?” or “how are you, are you feeling better now?”. This will also make the customer feel valued. When you are working in telesales jobs in London do not ask a standard list of questions which are standard for everybody. Follow responses with related questions, but always know where you are heading and where you will go with answers, regardless of the given answer. Quantify the problem when possible so you get a tidy list of facts and figures.

Do this by following up answers with related questions, ask “and how much did that cost”, “how long would that take?” “how often does that happen”. Only talk about your product or service in terms of how it will help them or meet their needs, and tailor it to their responses. A positive mental approach and self-esteem are the key factors to being good at telesales jobs in London. Think big, aim high and if you face rejection, don’t worry.

It is a natural reaction to attack in defence but you need to take a step back. Find out why they have reservations and talk around to a possible solution you might be able to offer. And if they still won’t budge then offer how your services might help in the future, suggest that they keep you in mind, and leave it. Don’t waste your time with someone who is not interested: stay upbeat, confident and move on to the next. Good luck with your search for telesales jobs in London.About the Author: <a rel="nofollow" href="http://pinnacle-7.com/">Pinnacle 7</a> is the high earners’ option for telesales jobs in London, the rest of the United Kingdom and overseas. An established employment consultancy, they concentrate on high level telesales professions with an emphasis on finance, investment, land broking, wine broking, carbon trading, media, events and sales jobs.

For more information about <a rel="nofollow" href="http://pinnacle-7.com/jobs/">Telesales Jobs in London</a>, visit: pinnacle-7.com Article Source: <a href='http://www.articleseen.com/Article_Top-Points-for-Securing-a-Deal-in-Telesales_115154.aspx'> http://www.articleseen.com/Article_Top Points for Securing a Deal in Telesales_115154.aspx</a>

Article Source : http://www.articleseen.com/Article_Top Points for Securing a Deal in Telesales_115154.aspx

Author Resource :
Pinnacle 7 is the high earners’ option for telesales jobs in London, the rest of the United Kingdom and overseas. An established employment consultancy, they concentrate on high level telesales professions with an emphasis on finance, investment, land broking, wine broking, carbon trading, media, events and sales jobs.

For more information about Telesales Jobs in London, visit: pinnacle-7.com

Keywords : telesales, careers, jobs, london,

Category : Business : Careers

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