The UNIVERGE SV8100--The Ideal Communication Solution to Help Your Business Succeed
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Posted On :
Oct-21-2010
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Article Word Count :
613
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From the call center to the small office, the SV800 is powerful and versatile enough to be the ideal end-to-end communication solution to help your business succeed. Call Telco Data when you are ready to enhance your company’s customer service and improve your staff’s productivity with the best communication tool available – the NEC SV8100 Communications Server.
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From the executive who needs real-time access and a peripheral view of their business to the small business owner who needs seamless communications with team members, NEC offers the perfect solution: the UNIVERGE SV8100.
The SV8100 significantly improves business performance by making your entire workforce available, no matter the location. Encompassing fixed, mobile and converged communications, the SV8100 is the ideal end-to-end communication solution to help your business succeed.
Communications Servers
Business today requires efficient, seamless communication that facilitates fast decision-making and customer response. The SV8100 provides resilient, feature-rich servers for both VoIP and traditional voice communications. It features embedded applications including voicemail, automated call distribution, mobile extension, and the unified infrastructure that makes it the perfect system for competitive, growing companies.
Digital and IP Terminals
The SV8100 digital and IP terminals are attractive and versatile. From the economical, entry-level phone to the digital terminal with a backlit keypad and headset support, these advanced business phones offer easy access to dynamic system features. The low-cost IP phone terminal is ideal for office or home workers and features VoIP encryption. Choose an IP terminal that has a backlit LDC screen, security lock key and an XML open interface to easily integrate with your other applications.
IP DECT
The SV8100 range of IP DECTs offers a more flexible way of working. You can reach your employees more quickly with access to the main system features. IP DECT is the smart choice for businesses who need an aggressively priced, future-proof investment in used Cisco equipment. It utilizes ‘open standards’ such as the open messaging interface, SIP technology and standard GAP capability.
True Unified Communications
NEC developed Business ConneCT as its all-in-one Unified Communications solution which allows employees to switch between various roles in the company: Contact Center Agent, Operator and Employee (desktop user). Business ConneCT is based on state of the art Microsoft®.Net technology. It runs on a single server and enables users to access the features on their new or used Cisco equipment such as PC, desktop or telephone.
Call Management- MyCalls
MyCalls is a new standard in call management for any sized company that is looking to improve customer service and staff efficiency, MyCalls displays all relevant call traffic as it happens, so any problems can be dealt with by supervisors instantly, helps manage and measure sales and marketing activity, and aids staff training,
MyCalls helps follow up missed calls immediately, providing real-time information about call handling throughout the day. It also indicates when additional staff may be required at critical times, which could help prevent losing customers to competitors.
Other Applications
The SV800 series offers many more feature-rich applications to interconnect employees and increase their productivity. At the click of a mouse, users can easily access features such as speed dialing, conference, call management and contact lookup while benefiting from seamless CRM integration.
Integrating the most innovative technology in fixed, mobile and converged communications, the SV8100 is the perfect end-to-end communication solution to help your business succeed. Call Telco Data when you are ready to enhance your company’s customer service and improve your staff’s productivity with the best communication tool available – the NEC SV8100 Communications Server.
Telco Data sells, leases and services unified messaging through advanced business telephone systems in Austin and Central Texas. If you are looking to upgrade your business’ IP phones Austin, there is one choice: Telco Data. Call Telco Data today at (512) 977-0505 or (817) 977-0505 or visit them online at telco-data.com for a free on-site consultation for business IP phones Austin.
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Article Source :
http://www.articleseen.com/Article_The UNIVERGE SV8100--The Ideal Communication Solution to Help Your Business Succeed_38646.aspx
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Author Resource :
Heather Preston IP Phones Austin - For information on IP Phones for your business in Austin, Texas, contact Telco Data.
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Keywords :
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Category :
Communications
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Communications
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