The Steve Trautman Company on Knowledge Transfer and Uncovering Talent Risk
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Posted On :
Nov-21-2011
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975
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Steve Trautman of The Steve Trautman Company, a solution provider at the upcoming marcus evans Corporate Learning & Talent Development Summit 2012, on knowledge transfer and managing and mitigating talent risk.
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Although organizations put a lot of effort into managing risks elsewhere in the business, they do not assess and methodically mitigate talent risk, says Steve Trautman, Founder & Principal, The Steve Trautman Company. In fact, very few organizations actively manage the risk to ensure that they will have the workforce needed to meet their one to three year strategies, Trautman adds.
Ahead of the marcus evans Corporate Learning & Talent Development Summit 2012 in Braselton, Georgia, April 22-24, Trautman discusses talent risk management, knowledge transfer and how Chief Learning Officers (CLOs) can impact the company’s bottom line.
Why do organizations overlook talent risk management?
Steve Trautman: Organizations manage other risks systematically and with great rigor, but very few think of talent in the same way. For example, they manage litigation risk with contracts and insurance policies, and work with multiple vendors to reduce their supply chain risk.
When it comes to talent, CLOs hope that having a leadership succession plan is enough but they must think of the workforce more holistically. At the moment, very few CLOs can say with any degree of certainty that their organization has the workforce it needs to meet its one- to three-year goals and strategies.
It is ironic then, that most organizations claim their people are their most important asset.
What process for assessing talent risk would you propose?
Steve Trautman: Every team is made up of experts who often have unique technical knowledge. CLOs should start by identifying the technical silos that exist within a particular group, list all the areas of expertise and inventory the employees who are experts in them. They should then consider which individuals are doing the work in a way that they would like to replicate in others. These experts can be trained to methodically transfer their technical knowledge on the job – reducing risk along the way.
Can you discuss the issue of brain drain and cross-generational knowledge transfer?
Steve Trautman: Because of the issue of an aging workforce, many firms will lose 30 per cent of their most senior workers over the next three to five years. Brain drain is already a crisis for many organizations, as they do not know how to replicate the knowledge of their people before they depart. Often, the knowledge must be transferred from retirement age workers to a generation right out of college and this poses some interesting but manageable challenges.
We worked with a company that had a single person with decades of experience responsible for picking the sugar syrups for its new food products. When he gave his 30-day notice, we spun up an emergency knowledge transfer process to map out his last 30 days almost to the hour so that we could transfer his knowledge to two individuals in the company.
How can years’ worth of knowledge be transferred easily?
Steve Trautman: Of course, we cannot instantly replace the wisdom and experience gathered over many years but we can dramatically reduce the time it takes someone to act like a 30-year veteran. We quickly deconstruct how the expert does what he does so successfully, and prepare simple action steps that others can take in a methodical order.
The knowledge transfer system also allows CLOs to quickly identify the people who were never going to be competent, through a methodical onboarding plan. If they are not making real, measurable progress within 90 to 120 days, that will indicate a very clear action to be taken.
Any final comments?
Steve Trautman: Frame your talent discussions around reducing risk, so that your organization will have enough of the risk skills at the right time in the right location to execute your business strategies.
Contact: Sarin Kouyoumdjian-Gurunlian, Press Manager, marcus evans, Summits Division
Tel: + 357 22 849 313
Email: press@marcusevanscy.com
About the Corporate Learning & Talent Development Summit 2012
This unique forum will take place at the Château Élan Winery & Resort, Braselton, Georgia, April 22-24, 2012. Offering much more than any conference, exhibition or trade show, this exclusive meeting will bring together esteemed industry thought leaders and solution providers to a highly focused and interactive networking event. The Summit includes presentations on multi-dimensional ways in delivering business results, e-learning and succession planning.
For more information please send an email to info@marcusevanscy.com or visit the event website at cltdsummit.com/STPR
Please note that the summit is a closed business event and the number of participants strictly limited.
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Complementing our Summit format, the HR Network – marcus evans Summits group delivers peer-to-peer information on strategic matters, professional trends and breakthrough innovations.
LinkedIn: linkedin.com/groups?gid=3801684&trk=hb_side_g
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About The Steve Trautman Company
The Steve Trautman Co. are experts in knowledge transfer. We provide business executives with the simplest, most relevant, and quick solutions for knowledge transfer and workforce risk management. For nearly two decades our proven tools have helped companies—in industries such as high tech, manufacturing, finance, energy, and communications—assess risk, internally share knowledge, and reduce the loss of talent and experience.
For more information: stevetrautman.com
About marcus evans Summits
marcus evans Summits are high level business forums for the world’s leading decision-makers to meet, learn and discuss strategies and solutions. Held at exclusive locations around the world, these events provide attendees with a unique opportunity to individually tailor their schedules of keynote presentations, think tanks, seminars and one-on-one business meetings. For more information, please visit marcusevans.com
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Article Source :
http://www.articleseen.com/Article_The Steve Trautman Company on Knowledge Transfer and Uncovering Talent Risk_107522.aspx
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Author Resource :
LinkedIn: www.linkedin.com/groups?gid=3801684&trk=hb_side_g
YouTube: www.youtube.com/user/MarcusEvansHR
Twitter: www.twitter.com/meSummitsHR
SlideShare: www.slideshare.net/MarcusEvansHR
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Keywords :
Boardroom Consulting, Consulting and Technology, Learning Solutions, Succession Planning, HR Administration, Talent Managemen,
Category :
Business
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Business
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