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SMS services provider: How they can help you to grow
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Posted On :
Dec-16-2011
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Article Word Count :
528
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SMS shortcodes can help you to strengthen the bond between your company and your customers by helping you to do better customer relationship management and promptly offering services
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Mobile telephony has now become immensely matured and reliable. Besides, the mobile industry has successfully penetrated all corners of the globe and now marketing through mobile devices has turned out to be the most viable option for business owners. The most popular form business use of mobile telephony is through the SMS service and more specifically, using SMS shortcodes to send business or service specific messages.
SMS shortcodes are 5-6 digit long telephone numbers used to send promotional messages. These codes are easy to memorise and helps the business owner by providing options to send and receive messages or responses to and from customers at a very affordable cost.
The shortcode or the bulk SMS services are powered by SMS gateways. Messages are sent through SMS API (application programming interface that connect the gateway and the sender’s computer) to the recipients. The SMS API has multiple functionalities to help you in various content of your business.
The text messaging software and the SMS setup can be used for various purposes. Some of the most common uses are as follows:
Payment reminder: You can use SMS shortcodes to send messages to your existing customer remind them about recurring payment for the service you offer.
Customer relationship management: You can successfully build a rapport with your customers as using the text messaging software; you can be constantly in touch with them. You can send out service announcements, discounts, offers, notifications and so on.
Customer survey and polls: you can conduct customer or user level surveys for a product or a service. You can conduct market research activities to find out the response of a product or judge success of a proposed service before it is launched.
Work flow management: The SMS API streamlines the process within your organization by offering you a cost-effective solution to communication. You can contact your team members while they are in the market-field, send instructions, take short reports etc.
Support mechanism: Bulk SMS service also helps you to provide technical support to your customers for computer related issues when accessing emails is not possible. Content distribution: SMS shortcodes can be used to distribute content independent of the network service provider. These options help you to contact cross carrier subscribers and send your business messages.
Business SMS service is a great way to promote your business. However, before you go for a service provider it is advisable to check the services and be sure about the reliability and the quality of the provider. As this is a lucrative and fast growing business, there are small level service providers who although come cheap, but seriously lack the quality when it comes to delivery. This may result into a negative impact for your business. So, before you decide the service provider of text messaging software, check the all the facilities they provide. Also, ensure that they are technically skilled and to handle issues and can provide custom solution for any specific business need you may have. A skilled and reputed SMS API provider will make sure that you get the desired business all the time.
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Article Source :
http://www.articleseen.com/Article_SMS services provider: How they can help you to grow_120126.aspx
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Author Resource :
SMS api Provider is generally email based application that allows you to access - and send messages. bulk sms are applications or interfaces that enable you to send SMS messages from your desktop or laptop PC to one or many contacts. Use our service and save valuable time and money on your communications.
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Keywords :
Sms shortcodes, text messaging software, sms api, sms service,
Category :
Communications
:
Communications
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