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Questions to ask while Choosing a Security Guard for Shopping Centres
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Posted On :
May-02-2017
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Article Word Count :
452
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Shopping centres (both big and small) attract tremendous crowd during weekends and the holiday season. With crowd comes higher revenue as well as higher potential for trouble.
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Shopping centres (both big and small) attract tremendous crowd during weekends and the holiday season. With crowd comes higher revenue as well as higher potential for trouble. The best way to reap the benefits of large customer base without any trouble is by hiring a good security guard in Sydney.
Read on to find out what questions must be asked to find one of the best security guards for your business.
1) What kind of experience do you have in the relevant field?
Companies that have multiple years of experience in offering security guard services for retail showrooms and shopping centres have a better knowledge about assessing critical situations and finding the solution. The company must also have a professional approach and must be highly customer oriented in order to react appropriately in case of an emergency.
2) What kind of uniform requirements and procedures are in place?
Some security guards in Sydney are plain clothed while some wear a standard uniform. In some shopping centres there is a mix of both types of security guards. Plain clothed security guards in Sydney can help with merchandise loss prevention while the uniformed ones take care of the general safety and act as a deterrent to the entry of burglars and thieves. Find out what type of uniform procedures the security companies follows and how the service can be customised to suit your particular needs.
3) How responsive is the security services company?
Communication is an important aspect of the relationship the shopping centre has with the security services company. Problems must be communicated immediately and requirements from the client must be implemented without any delay. As you start interviewing multiple security guard companies in Sydney, you will learn about the responsiveness of each company and time taken to respond to requests. The company must offer 24/7 emergency service and there must one or more ways to communicate with the team effectively.
4) What type of reporting procedures do security guards follow?
Obtain reporting samples from the company in order to review the contractor’s method of working. The reporting system must be thorough (cover all parts of the shopping centre including the most vulnerable points) and prompt. The patrol logs and incident reports must be sent to the management at regular intervals. Good security guards in Sydney must be able to cover the complete shopping centre and offer instant relief from any security or medical-related emergencies.
When you hire a reliable security guard after thorough scrutiny, the benefits are incredible. From handling criminal offense to offering added customer service to visitors, security guards can take care of multiple facets of the shopping centre.
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Article Source :
http://www.articleseen.com/Article_Questions to ask while Choosing a Security Guard for Shopping Centres_320600.aspx
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Author Resource :
The author has over 10 years of experience running a security company in Sydney. In this article he provides a few things to note while hiring a security guard for a shopping centre. Read http://www.sentinelsecuritygroup.com.au to know more.
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Keywords :
security guard in Sydney, security guards in Sydney, security company in Sydney,
Category :
Business
:
Business
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