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Physician Answering Service Includes Phone Answering Service and On Call Scheduling Software
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Posted On :
Nov-12-2011
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Article Word Count :
419
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The medical industry is an industry that never fully shuts down. Thus, after hours medical offices must have something in place. Physicians must have something for patients with issues after hours.
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The medical industry is an industry that never fully shuts down. Thus, after hours medical offices must have something in place. Physicians must have something for patients with issues after hours.
Traditionally, doctor offices had a phone answering service. The phone answering service would take messages and page the doctor. The doctor on call was paged based on the patient message taken.
This was a very ineffective and inefficient way to do business. Many of the doctors failed to get messages in a timely manner. This resulted in poor care and many patients who were upset.
Phone answering service today is offered via web based software. This phone answering service is much more reliable and comprehensive. Physician answering service software has many options for doctors.
This physician answering service is customizable for offices. Thus, doctors can pick and choose what software functions they want. This allows a bespoke user friendly physician answering service.
A doctor can select to have all patient doctor calls recorded. This helps reduce risk associated with physician answering service. Doctors who choose this always have a recorded call for playback.
The software phone answering service has a feature for billing. This optional feature allows billable phone calls to be flagged. Billable phone calls include prescription refill calls for patients.
An office staff looks at physician answering service the next day. The staff member bills all appropriate calls to insurance or patient. Thus, the physician phone answering service generates revenue.
Another optional feature is on call scheduling software for patients. This feature can easily be added into the online software offered. There are many benefits to using on call scheduling software.
On call scheduling software allows patients to make appointments. This is done after hours when patients call into the system. They follow prompts on the telephone service to make an appointment.
Patients prefer the on call scheduling software service offered. It is preferred as patients hang up the phone with a sense of peace. They know when they will see the doctor and have questions answered.
This allows patients to relax for the rest of the evening and night. On call scheduling software is easy to use for patients calling. On call scheduling software does not double book doctor’s patients.
Physician answering service software is very effective and affordable. There are many software programs to choose from with various firms. Not all offer these great add on options featured and discussed here.
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Article Source :
http://www.articleseen.com/Article_Physician Answering Service Includes Phone Answering Service and On Call Scheduling Software_103470.aspx
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Author Resource :
On Call Central offers a web based solution as a doctor answering service, phone answering service. The web based solution software offers many benefits to medical clients. On Call Central’s software solutions reduces risk as it documents all components of an after hour call.On Call Central is a leader in reducing medical risk for doctor offices and facilities. To find more visit www.oncallcentral.com.
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Keywords :
Physician answering service, phone answering service, on call scheduling software,
Category :
Computers
:
Software
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