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Outsourcing to Education Call Centers Brings the Focus Back to the Important Job at Hand: The Educat
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Posted On :
Nov-23-2010
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Article Word Count :
468
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Outsourcing your emergency response plan to an answering service can help allocate more funds to education.
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With the rapid growth in college applications and the issue of overcrowding in America's public schools, outsourcing to a call center such as Ansafone not only ensures that the jobs stay in America rather than over seas, but also ensures that the administration's focus is on the important task of improving higher education. Many businesses and institutions are forced to compromise the personal focus of their clients when they expand in size. This is often the result of having to focus on the subsequent increase in call volume associated with the increase in business. Education call centers eliminate the added work as well as the aforementioned compromise.
An education call center's main focus is the organization and implementation of an efficient and effective call center. Therefore, it makes sense this type of business is more experienced in this area than the administration of a large school. Ansafone, an education call center agrees that, "Of course you can build that backyard deck yourself, but hiring someone experienced in deck building is going to provide quality in a more time efficient way." The benefits of an education call center are numerous, yet most significant are those felt by the prospective students, current students, and their families. The college application process is stressful enough without the annoyances of not receiving individualized attention or even a human voice on the other line. The call centers ensure that each call, regardless of its intent, receives an equal and appropriate amount of individualized care.
Through the economies of scale and the ability for greater efficiency, an education call center is one of the most cost effective ways of improving work flow and work force without the cost. Because the call center employees are knowledgeable specifically in the aspects of running a business that most administrations lack, the price alone makes it a smart decision. Its as if the college or university was hiring 10 administrative assistants at the price of one!
The importance of taking into consideration the location of education call centers is a controversial one. Outsourcing overseas is cheaper, yet extremely detrimental to the American economy. Outsourcing to American call centers is still the most cost effective and most logical choice to ensure that quality remains. They can be viewed as the ideal example for American call centers due to their focus on institutions of higher education.
Efficiency is the key to cost savings and, in this economic environment, institutions of higher education seek every opportunity to reduce cost while increasing business. Crucial to this growth is the ability to maintain the personal attention each student receives. It is all of this that makes a company such as Ansafone's education call center one of the smartest solutions in the fast pace world of college administration.
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Article Source :
http://www.articleseen.com/Article_Outsourcing to Education Call Centers Brings the Focus Back to the Important Job at Hand: The Educat_42753.aspx
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Author Resource :
This article has been provided by Specialty Answering Service. Specialty is available as an education call center and inbound call center provider. Contact us at 1-800-790-2259 for more information on how our call center can help your educational facility.
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Keywords :
outsourcing, education, call center, emergency,
Category :
Business
:
Business
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