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Make Unified Communication a Reality with the NEC SV8100

Posted On : Oct-21-2010 | seen (415) times | Article Word Count : 618 |

The SV8100 has many feature-rich applications to increase employee collaboration and productivity. If you are looking to upgrade your businesses communication platform or IP phones, Austin has one choice: Telco Data. Call Telco Data when you are ready to enhance your company’s customer service and improve your staff’s productivity with the best communication tool available – the NEC SV8100 Communications Server.
Business today demands efficient, seamless communication to enable rapid decision-making and customer responsiveness. Your ability to reach your entire workforce, no matter where they are located, significantly improves business performance and gives your company a competitive edge.

One of the most unique communication solutions on the IP phones Austin market is the NEC SV8100. The NEC SV8100 has many feature-rich applications that increase employee collaboration and productivity. These innovative features make unified communication a reality:

Voicemail

You can listen to voicemail messages remotely and enjoy one-touch access to voicemail. This feature is already built into the NEC SV8100 on a single server and provides the most efficient way for you to check messages effortlessly and to improve communication with customers.

Desktop Suite

The Desktop Suite is a user-friendly call management software. This easy-to-learn feature gives you complete control over your IP phones Austin telephony from a PC desktop, dramatically increasing speed and productivity. It also includes a portable handset application so you can continue to multi-task while managing calls.

SP310 Softphone

The portable handset application – which works with the Desktop Suite – is the SP310 Softphone. It is like having a complete portable phone system with you, and is the ideal way to keep in constant communication with employees who are either traveling or telecommuting.

Auto Attendant

The Auto Attendant is the most efficient way to route customer calls to the appropriate people so that their calls can be answered quickly. When customers call in, an instruction menu announcement is played, providing them with a choice of dialing options.

CRM

The SV8100 interacts with popular contact and CRM applications including Microsoft Outlook. It can connect to company databases, providing instant access to customer information.

Screen Pop-Ups and Call Logging

Screen pop-ups enhance customer service by enabling you to view a caller ID and customer information before answering the call. The pop-up is prompted automatically when a customer calls and displays the information on your computer screen. In addition, a complete record of all calls made and received can be maintained and recorded as a .wav file with the option to forward in an email.

Instant Messaging

You can exchange personalized instant messages with other users, which can be displayed either on your computer screen or handset screen. This has proven to be an invaluable way for employees to communicate instantly, even while on the phone.

Shared Communication Tools

To facilitate conference calls that are more interactive, you and your associates can share white boards and other drawing tools over the network with interfaces and applications that are easy to learn. Individuals, departments and locations can work more effectively by using this feature to communicate in real-time.

The NEC SV8100 creates ‘360-degree communication’ – encompassing fixed, mobile and converged communication such as e-mail, presence and instant messaging. From a technically superior phone system to a state-of-the-art, unified communications platform, it’s versatility means that it can work at any level for up to 500 users in order to meet the needs of your growing business.

Make unified communications a reality in your company. When you are ready to enhance your company’s customer service and improve your staff’s productivity with the best communication tool available – the NEC SV8100 Communications Server, contact Telco Data. They sell, lease and service unified messaging through business telephone systems in Austin and Central Texas. If you are looking to upgrade your businesses IP phones, Austin has one choice: Telco Data. Call Telco Data today at (512) 977-0505 or (817) 977-0505 for a free on-site consultation.

Article Source : http://www.articleseen.com/Article_Make Unified Communication a Reality with the NEC SV8100_38644.aspx

Author Resource :
Heather Preston IP Phones Austin - For information on IP Phones for your business in Austin, Texas, contact Telco Data.

Keywords : IP Phones Austin,

Category : Communications : Communications

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