IT and Call Centers in the 3rd World
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Posted On :
Nov-29-2009
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Article Word Count :
558
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The evolution of Information Technology and development of call center trading systems have significantly made its presence felt in developing countries, especially those classified as ‘Third World’.
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The evolution of Information Technology and development of call center trading systems have significantly made its presence felt in developing countries, especially those classified as ‘Third World’.
Published reports say the development of the call center technology, has significantly helped developing countries, Third World at that, in coping up with the stiff global standards for them to be able to go back on track.
These call centers, reports said, has not only opened the door of a developing nation sell the best (product, skilled workers or even tourist destinations, at that) of what they have, but also helped in the generation of more jobs, which in effect reflects in the data that shows radical decline in the number of the unemployed people.
Crucial Roles for IT Sector
Call Center and IT industries have played crucial roles in sustaining local economy. In fact, call centers and IT firms are considered as x-factors in keeping international and local trading healthy.
On top of the direct benefits that the government has been enjoying from the call centers and IT firms, their mere existence has resulted in the formation of other allied industries, which include IT schools offering IT short courses and call center management technology training, software development and distribution companies, among others.
The lucrative call center business for one has also lured more foreign investors into infusing capital into what now appears to be a business that rakes in revenue like no other else can.
Promoting English Language
Likewise, these call centers have significantly helped efforts to promote the universal language, which in effect contributes to better linkages around the globe.
Ninety-nine percent of the call centers around the world make use of English as their primary language in phone transactions.
It is also important to note that English was chosen as the medium for transactions because most of the calls from these contact centers are directed to the United States where the biggest chunk of their market is based.
What do these call centers in one point of the globe offer? Trade-wise, these call centers offer local products, innovations, technologies, manpower, a place to go (for businessmen) or unwind (for tourists), among others. Name it, these Call Centers can always find means to be of help — because that’s exactly what they do, sell and help.
Linking the Rest of the World
The act of linking one point to another, with each of the two ends finding satisfaction over the mediating effort of these call centers, truly fascinates the international trading community.
Call Center business has thrived and helped individuals in need of a middleman, who’ll find what he needs at the cost that he is only too willing to shell out.
On the part of the people from whom these offers actually emanate, these Call Centers make their selling a lot more easier as their merchandise up for grabs are exposed not just to the local market where there are limited prospects, but also around the globe.
Third World countries need to sell well to earn well enough to fill in their economic gaps. And these call centers are surely the modern day hit where they can sell more than any other means, the easiest at that, in fact.
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Article Source :
http://www.articleseen.com/Article_IT and Call Centers in the 3rd World_6104.aspx
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Author Resource :
ITC Sales are a leading supplier of Dell and HP Laptops and Desktops such as the Dell Precision and the Dell Optiplex
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Keywords :
Dell Precision, Dell Vostro, dell, computers, cheap laptops, servers, laser printers, uk Dell Parts reseller, XPS, latitude, ,
Category :
Computers
:
Hardware
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