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How to Become a Help Desk Specialist

Posted On : Sep-24-2010 | seen (457) times | Article Word Count : 365 |

So you want to learn how to become a help desk specialist. If you have a knack for computer software and hardware, as well as good communication skills, this could be the job for you. There are help desk specialist jobs all over the world, and the demand for well-trained experts in this field is high.
So you want to learn how to become a help desk specialist. If you have a knack for computer software and hardware, as well as good communication skills, this could be the job for you. There are help desk specialist jobs all over the world, and the demand for well-trained experts in this field is high. If you have what it takes to complete the training, get the practice hours in and acquire the required certifications, you could be on your way to a challenging, rewarding and high paying job.

The first step to becoming a help desk specialist is deciding which area of computer support you want to go into. You may be better suited for administering databases, helping to build new computer networks or troubleshooting hardware problems, for example. Getting a lower end job doing something routine such as resetting forgotten passwords can be a helpful springboard at this point.
Once you know what type of help desk specialist you want to become, then you can concentrate on getting certified to do that specific job. You will probably need to get at least the A+ Certification regardless of the type of help desk specialist you want to become. This certification covers the basics of how computers work and the best ways to troubleshoot hardware issues. The Cisco CCNA, CompTIA Network+ and many other certifications may also be required depending on your career goals. Speaking with a guidance counselor at a computer school will help you decide the right track for your specific goals and the career you plan on entering. In addition to certifications, you will also need a degree if you want to get a good job in this field. A bachelor’s degree in computer science or a related field is the most common, but there are also associate’s degrees that will qualify you for many jobs.
The average annual salary for help desk specialists is $33,000 to $48,000 with bonuses ranging from $550 to $2,500 and profit sharing of $900 to $3,600. With experience and education, you can definitely earn the top salaries and make a real career out of this job.

Article Source : http://www.articleseen.com/Article_How to Become a Help Desk Specialist_34493.aspx

Author Resource :
Find detailed information about top computer science schools and best computer certification courses to become a help desk specialist at ComputerSchoolsU.com. Choose the best computer school and certifcation program and start your path to a rewarding career.

Keywords : become a help desk specialist, help desk support career, computer certifications, computer schools, computer certification,

Category : Reference and Education : Reference and Education

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