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Crucial Factors that Need to Consider when Choosing what Company to Outsource your IT Support.
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Posted On :
Aug-05-2011
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Article Word Count :
491
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Outsourcing is a crucial step in a business, so what should you look for when choosing a company.
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Outsourcing IT can be a bit of a leap of faith but should be considered for a number of factors. Perhaps your company have expanded and you need an IT support person, however don’t want taking on staff. Or, perhaps you wish to make cut backs in staff as you have no need for an in-house IT expert.
Both these reasons may see you looking towards outsourcing as an option. So what should you consider when choosing a company to outsource your IT to?
Cost
Cost is number one when considering who you should get in to help with IT support. There is a huge array of companies out there all competing for your business and a wide range in price. Do your research and look at the price of these companies and compare what you get. A lower blanket price may not be the cheapest and you should see how much bang you get for your buck before committing to something.
Proximity
Is the IT support company close to your business and can it facilitate you at short notice? If not you may have some serious problems and if they aren’t resolved for a period it will cost you money. Ensure the company you outsource IT offers fast support IT London.
Consider your own protection
Ask any company about the comeback they will offer if something goes wrong with the IT after they have had dealings with it. Do they offer guarantees? Do they have a policy for fixing issues within a certain time frame? Do they have protection plans in case of loss of data? All of this is vital to know if the worst should happen
Do they offer fixed monthly costs or use less pay less.
Pay monthly can be cheap if you get the use from it, however if you use the company seldom you will not want to have to pay. Some businesses offer you the chance to pay less if you use them less. Good companies have wide ranging plans and offer you the choice of these
History
Past jobs count so ask the company to give you some information on companies they have worked for or currently work for. Getting a bit of know how about how the company you are thinking of selecting performs will give you a good basis on which to make a decision.
24/7
Does the company offer you support on a 24/7 basis? If you run a company that needs to be on top of its toes all the time this is a crucial question. Support UK is fine but sometimes you need to cater for the world. Think about the loss of sales in different continents if your site or server has issues. Get a company who offer support but are available whenever you need them.
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Article Source :
http://www.articleseen.com/Article_Crucial Factors that Need to Consider when Choosing what Company to Outsource your IT Support._71474.aspx
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Author Resource :
Choose the London based IT Support Professionals for Desktop Support and Server Support London, More Information can be viewed at : IT Support UK.
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Keywords :
IT Support UK, IT Support London, Desktop Support London, Server Support London,
Category :
Computers
:
Software
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