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Casino Customer Care

Posted On : Oct-05-2011 | seen (389) times | Article Word Count : 443 |

It is widely acknowledged that you can spot the quality of a company by how well they treat their clients. This is especially true in the online gaming sector, where a handful of companies put income over treatin their customers well.
It is widely acknowledged that you can spot the quality of a company by how well they treat their clients. This is especially true in the online gaming sector, where a handful of companies put income over treatin their customers well.

Online casinos are amongst the greatest success stories of the internet era, and every year they seem to attract ever more users to games ranging from sports betting to bingo and just about everything in between. With the popularity of online gaming, inevitably, there is a number of people who find that they have problems with gambling.

Some internet casinos, therefore, have taken extensive steps to guarantee that their users are looked after (as far as possible) against addiction to gambling. 32Red, who are especially well known for the level of their customer support, have designed controls into their platform allowing only a certain amount of game time, losses, and even the opportunity to have a cooling off spell of half a year when access is made impossible, if the user so chooses.

32Red have additionally established a tie with gambling support charity GamCare. GamCare are the biggest UK charity in regards to supporting gamblers and run a nationwide helpline for people who think they may have an addiction to gambling.

The information from the support line show some interesting bits of data about the nature of gambling addiction in Britain (all the data is related voluntarily). For example, men are more likely to develop gambling problems, but they're also more likely to acknowledge their problem and refer themselves to a charity such as GamCare than women who are frequently referred by friends or partners.

The numbers also demonstrate that biggest source of addiction is putting money on sports, whereas types such as cards and bingo compose a minute fraction of all the calls made. One should be a touch cautious with such figures, after all, they don't necessarily say that one type of gambling is more potentially problematic than another, further research would need to be done.


The advancing number of tie ups between casinos such as 32Red and organisations such as GamCare is great news for the online casino industry. It shows an ever advancing level of care for the customer, and for people who are possibly interested in playing in an internet casino, checking to see whether a certain casino cares enough about its customers to go out of its way to avoid gambling addiction is a reliable sign of whether that individual casino is the sort of establishment with whom you want to place your money or not.  

Article Source : http://www.articleseen.com/Article_Casino Customer Care_88953.aspx

Author Resource :
Mark Walters is a freelance entertainment journalist who specialises in the online gaming industry. He recommends 32Red Bingo for a fun, and safe,online bingo game.

Keywords : online bingo, bingo, internet bingo, free internet bingo, on line bingo, play bingo, uk bingo, play bingo online,

Category : Arts and Entertainment : Arts and Entertainment

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