A Snapshot of Cuisine and Traveling in New York City
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Posted On :
Dec-27-2011
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Article Word Count :
468
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Coyle Hospitality Group is a leading hospitality company in the New York metropolitan region. Given that many standards for world-class service began in the Big Apple
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Coyle Hospitality Group is a leading hospitality company in the New York metropolitan region. Given that many standards for world-class service began in the Big Apple, Coyle provides strategically designed and performed service evaluations. The data delivered by mystery shoppers with a honed, city-specific sensitivity for service precision reveal valuable opportunities for enhancing customer satisfaction and brand compliance.
New York City is the preeminent metropolitan center of the United States. It is America's most populous city, boasting approximately 8 million residents (and counting). As if this is not enough, it has upwards of 40 millions visitors a year. Such booming tourism is a testament to the infinitely deep and distinctive character of the city.
Accordingly, New York boasts some of the most luxurious hotels and spas across the globe. For instance, the spa at the Mandarin Oriental NY and The Peninsula NY Spa by ESPA both offer immaculate personal service with exotic treatments in inspiring settings. What's more, after one leaves the spa, the city has a number of five-star hotels. The Trump International Hotel and the St. Regis NY, are just a few examples of NYC hotel that redefine service excellence. NYC also offers, arguably, the most novel, diverse, and delectable cuisine in the nation, if not the world. Interested in the birthplace of American pizza? Stop by Lombardi's Pizza on Spring St. for some of the top-rated pie in the nation.
Given the onslaught of high-caliber service offerings, luxury service providers looking to run a successful business often hit a brick wall. Even previously well-established hotels and restaurants fall by the wayside as impressive competition arises around the city. As with anything else, however, the key is to offer a stellar guest experience. Figuring out how to do this is Coyle Hospitality's specialty.
Coyle Hospitality's guest experience measurement programs can help service companies meet industry standards in markets as fiercely competitive as New York. Coyle's effectiveness is dependent on its highly selective mystery shopper screening process. Only evaluators with finely-tuned epicurean instincts and years of rich cultural experience in a region are selected. Shoppers provide thorough reviews of the guest experience from the perspective of a real, demographically-relevant customer. Based on their expertise, 360-degree reviews, and a data-driven analysis of service operations, patron-serving businesses can establish sustainable quality assurance with Coyle Hospitality Group.
About Coyle Hospitality Group
Founded in 1996, Coyle Hospitality Group is a market leader in providing New York City mystery shopping, quality benchmarking, brand compliance, and market research services exclusively for the global hospitality industry. With over 60,000 evaluations performed in restaurants, hotels, resorts, spas, cruise liners and timeshares, Coyle Hospitality has the experience and secret shopping resources to immediately deploy and customize quality assurance and guest experience measurement program appropriate for operations of any scale.
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Article Source :
http://www.articleseen.com/Article_A Snapshot of Cuisine and Traveling in New York City_125454.aspx
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Author Resource :
Coyle Hospitality provides New York City mystery shopping and other secret shopping services. They offer the best way to receive the real review of your establishment.
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Keywords :
secret shopping, New York City mystery shopping,
Category :
Travel and Leisure
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Travel and Leisure
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