https://articleseen.com/rss/rssauthor.aspx?auth=ananya seoArticleSeen.com - Submit your quality article for maximum exposureCopyright 2009 ArticleSeenhttps://articleseen.com/Article_freedom-health-implements-call-recording-solution_112197.aspxTriVium Systems, Inc., announces the successful implementation and roll-out of its SonicView™ Call Recording solution at Freedom Health, the nation’s largest health insurer. Call recording system will help Freedom Health achieve Quality Assurance, Compliance Monitoring and Dispute Resolution.Wed, 30 Nov 2011 04:32:15 GMThttps://articleseen.com/Article_call-scoring-gives-companies-competitive-edge-during-downturn_87124.aspxCall center implement call recording, reporting and monitoring solutions to capture calls and score performances of their employees. Call Scoring helps managers to handle Call scoring and agent evaluation within their call recording software by allowing them to create evaluative and scoring templates.Thu, 29 Sep 2011 05:22:19 GMT