Weansercg's Article in Communications

12719 What Your Customers Expect When They Call Inv
It doesn't matter whether you are handling all of your customer calls or you have outsourced call centre services in Calgary to another agency. Your customers have certain expectations when they call in with problems, questions or concerns.
Posted on Apr-24-2015

1354 What Makes a Good Call Center
A call center can enhance a business or it can damage the company's reputation. Owners and managers should know what makes a good call center and what characteristics to expect in one. Recognizing these attributes can prevent issues before they arise by ensuring that the company hires only the best.
Posted on Mar-23-2015

1021 How Call Center Services Can Help a Brand New Business
When a person starts his or her own business, often the only person employed is the owner. That person wears many hats, from CEO to manager to accountant. Another job that must be done is customer service or reception.
Posted on Nov-13-2014