Sonysmith's Article in Customer Service

483 What You Need to Know About Offshore Outsourcing
Labor cost and other related expenses are among the major reasons why most business today would rather prefer offshore outsourcing
Posted on Mar-08-2011

448 Providing Effective Customer Service through Inbound Call Center
Aside from profit, better business is all about providing effective customer service and what better way to do this is through a highly effective inbound call center company.
Posted on Mar-08-2011