Rob Conley's Article in Internet Business
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Live Chat Operators – Your Online Customer Relations Person
Trained sales professionals and managers can convert prospective customers to buying customers right online. Think about it this way, someone who may be on the fence about buying something can be pushed off the fence by a chat operator whereas with a static site that person may go elsewhere. You have a 50/50 shot at getting that customer so why take the risk? Business is war and you need all the tools you can get to win.
Posted on Mar-23-2009
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