Nick Dalleva's Article in Communications
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How to Start a Call Center
Call centers are very relevant to today's business climate. With so many small businesses looking for virtual solutions, starting a call center can be a very lucrative and rewarding experience.
Posted on Oct-08-2010
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History of the Ethernet Cable
The speed advancements of the ethernet cable over the years has enabled advancements in communication.
Posted on Oct-08-2010
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Communication Theory
Communication has been evolvong over the years. From the most primitive methods to where communication is today, the study of the changes throughout time have opened a discipline known as Communication Theory.
Posted on Jul-28-2010
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The Best Answering Service Call Scripts and How to Develop Them
Developing the most effective calls script for your telephone answering service to follow is essential if you want to get the most from the service. The most effective script is based on an easy to follow protocol executed by professional customer service representatives.
Posted on Jul-28-2010
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Satellite Communication & Internet Access
Communication is an ever growing industry. With the broad spectrum use of satellites for the purposes of communication, internet access is able to be offered to customers in remote areas with no access to LAN type plugins sich as DSL, Cable, or Fios connections.
Posted on Jul-28-2010
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Avoid Telemarketing & Email Scams
We are faced with scams every day from emails trying to get vital banking, perconal, and credit card information to multi-level telemarketing scams. Since it can be difficult to stop this type of fraud, you need to know what to look for and how to protect yourself and your identity from thiefs.
Posted on Jul-28-2010
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Who Really Invented The Telephone
While Alexander Ghaham Bell is credited with being the father of the telephone, with any great invention there exists controversy. Elisa Gray, an inventor working on the telegraph at the same time as Bell, claims to have been the first to invent the device.
Posted on Jul-28-2010
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