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257
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What Businesses can Get From a Good Online Customer Service Software
Success is very much achievable, especially if you know what to do and what to focus on.
Posted on Jun-19-2021
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336
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What Cloud Based Phone System Is Best for Small Businesses
Small businesses are very important because of their valuable contributions to the economy.
Posted on May-05-2021
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391
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How a Good Customer Service Software Can Help Businesses
Success is quite easy to achieve especially if you know what to do. For instance, a business has to continuously look for ways to keep its customers satisfied.
Posted on May-05-2021
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322
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A Guide to Choosing the Right Help Desk Ticket Management System
Help desk ticket solutions offer a plethora of benefits to businesses of all size, including accountability and centralisation. Businesses have to solve their employee and customer support issues consistently and quickly. This is where the best support ticketing system plays a crucial role, and it is of utmost importance to select the ticketing system that suits your business needs.
Posted on Mar-23-2021
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318
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Why Should You Migrate to The Cloud Based Office Phone System?
If you are looking for a seamless communication service for your business, there is no better option than cloud based pbx phone system. In fact, cloud based phone system has revolutionised the business telephony. The business communication system has been rapidly transformed by the rise of the cloud phone system.
Posted on Mar-14-2021
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316
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Benefits of Owning A Toll-Free Number for Small Businesses
Does your business have a 1800 toll free number or a 1300 number that nationwide customers can call at a low local rate? Just because you are a small business, it doesn’t mean that you can’t afford it.
Posted on Mar-11-2021
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303
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Should You Get a Cloud Based Business Phone System?
An effective and reliable method of communication is the key to any successful business. Unlike everyday communications, business communication is goal oriented. While there are several methods for business communication, cloud based business phone system are a viable option.
Posted on Mar-04-2021
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337
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5 Ways a Ticketing System Improves Customer Service
One of the things that defines the success of a business is good customer service. Keeping your existing clients happy is as important as gaining new clients. It's pretty easy for customers to switch brands when they are not happy with the experience.
Posted on Feb-12-2021
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332
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5 Key Factors to Consider for Choosing a Cloud Based Phone Service
More and more businesses are making the switch from on-site infrastructures to a cloud-based phone system, in a bid to simplify the communication process. Other obvious advantages include reduced cost savings, improved employee productivity, scalability, and better customer satisfaction.
Posted on Feb-09-2021
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347
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A Useful Guide to 1300 & 1800 Numbers for Businesses
As a business, you always try to garner new customers, develop your organisation, and strive for maximum customer satisfaction. One of the first steps towards attaining this very goal is getting 1800 or 1300 numbers in Australia. Add a cloud-based phone system to your chosen number, and you will have a flexible and efficient communication system that improves productivity of employees and manageability of customer requirements.
Posted on Feb-01-2021
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305
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5 Reasons Why You Should Switch to Cloud-Based Phone System in 2021
Businesses deal with a number of customers, leads, and vendors on a daily basis. They communicate via a number of channels including messenger chats, emails, phone calls, etc. An agent has to address a bunch of queries and grievances from several customers, which sometimes can be too much to handle.
Posted on Jan-27-2021
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364
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Cloud based Business Phone System
In all business environments, the telephone has played an essential role to communicate with customers and other stake holders. Despite the fact that we have many other communication means today, making a call is still a reliable, convenient and personal way to talk to someone.
Posted on Jan-05-2021
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482
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What Are the Features Of Customer Support System?
Customer support software & ticketing system is from origin a software program that enabled prdominently IT organizations and software vendors to resolve their IT support queries by managing and streamlining the process of issue resolution.
Posted on Dec-12-2020
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495
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Why You Should Use A Cloud-Based Communication System?
As enterprises migrate their phone system to the cloud, the most likely question on your mind as a business owner or IT manager is, whether cloud Hosted PBX (or also called PABX: “A” stand for “Automated” in Private Branch eXchange) is for you or is it just a buzzword that would likely be replaced by the next innovation.
Posted on Dec-12-2020
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370
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Why Customer Relationship Management Is Important For Small Businesses
Customers are the heart of any business! Without customers, there is no business, and small businesses are no exception. Maintaining a healthy customer relationship is one of the best ways to attain your business goals successfully.
Posted on Nov-23-2020
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360
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Exploring the Key Benefits of Simple CRM Software
It is rightly said, “Customer is king.” Customer relationship is crucial for every business, regardless of the size. But, it’s not always easy to balance with the business needs and goals.
Posted on Nov-18-2020
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